Always Friendly and Fast Service!
The assistant manager was extremely rude to me when I asked for the bathroom key. Very mean and sarcastic on several different occasions. She is the young one who wears glasses. Horrible customer service skills. All of the other employees are kind and respectful. Something needs to be done about her. She is a sore thumb in a decent establishment
It's an OK gas station, mini-mart, Car Wash kind of situation... The car wash is often shut down for repairs...the pumps seem to be unable to provide receipts often times, and the price of gas tends to be one of the highest around....
I pumped a full tank of gas at this place then went inside to use the restroom. As I was headed to the bathroom I heard someone yell “are you going to buy anything?!”. I looked around briefly then disregarded and continued to walk to the restroom. The clerk yelled across the store again “yea I’m talking to you”. I was pretty mortified at this point as the woman was yelling at me from across the store with multiple other customers present. I reassured her that I had spent a substantial amount at the gas pump and her reply was “that’s all I asked you don’t have to get nasty”. Needless to say I declined the restroom or any snacks I was planning to purchase in the store. I’m not entirely sure why my bladder had to suffer due to this clerks animosity but hopefully management can take note and address.
Fast friendly service with a smile.
Shell is a US Gas Station based in Prescott, Arizona. Shell is located at 333 Grove Ave, Prescott, AZ 86301, USA.
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