Great products, excellent service. Had a little ding in the new fridge door. They said no problem and ordered a new door. It did take a few weeks to arrive but was promptly installed. I've had experienced appliances from the big box stores, they are made to lower specifications with lesser materials to meet the desired price point. Just remember, "You get what you pay for".
Purchased a Maytag dishwasher to replace European Asko (European sized) dishwasher. New dishwasher was a little to large and did not fit in opening, but it was installed anyway.The Maytag never should have been installed in the first place had the installer measured before removing the old Asko. Installer convinced me that the new Maytag was OK sticking out 'a little bit'. The Maytag stuck out so far that my wife kept bruising her hip when she walked by. I complained to Quality Maytag which then ordered a Bosch (European size) dishwasher which at the big box stores was $100 less expensive. They charged me the same price as the removed Maytag dishwasher plus $170 at time of delivery for freight. I also lost the $100 installation rebate. Hence, at the end the new Bosch cost me $370 more than if I had purchased it a big box store. When I told the Quality Maytag sales person we were replacing a 16 year old Asko (European size), they should have been alerted. After all what do I know about dishwashers. We have purchased many products at Quality Maytag starting 16 years ago but they have seen the last of me as a customer. Our sixteen year old top of the line Maytag washer and dryer are a the end of their useful life. I will not be going to Quality Maytag for replacements.
My son and daughter-in-law had this company repair their dishwasher seven months ago. They put in a new motor and charged them a lot of money and the same dishwasher problem arose within two months of the work . My daughter-in-law refuses to deal with them so I called to try to set up a service time. I was told that they do not guarantee their work beyond 30 days. I think most people bekieve a brand new motor in a dishwasher should last more than 30 days. I also asked if I could make an appointment to have them come and look at a Samsung washing machine. Before I could get the words out of my mouth the representative told me they do not deal with anything "South Asian". I purchased a gas oven from them a few years ago and it came with a drawer that has never fit. This company is rude and does not stand behind it to work or its products .
Needed a stove part (igniter) - they had it in stock and offered up installation tips and cautions. Communities need to support these small, independent dealers. They are the knowledge base.
Very helpful in locating the part I needed.
Quality Maytag is a US Home Goods Store based in Prescott, Arizona. Quality Maytag is located at 1097 Iron Springs Rd, Prescott, AZ 86305, USA.
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