The only thing I would say bad about this place is that it's a little bit hard to get in and out of because the front parking area only holds about 4 or 5 cars and it can get very tight, and you can only enter from the East.
Thanks for not taking my money in advance is all I must say. That is the only thing I can say possitve about this.
This place has a large variety of trucks, I have always been able to get what I need. If you're buying boxes for moving, their boxes are less expensive and stronger than both Home Depot and Lowe's, and they have lifting holes in all of their boxes, I only mention that because Home Depot boxes don't even have holes to lift the Box.
Don't want to point fingers or say his name. Other than it's only 2 letters and he told me he was the manager. So I'll use __ for his name.
It was busy and I expected about an hour to get everything...I was out in under 25 minutes. Scott helped me and he was totally cool and very efficient. He definitely went above and beyond and really respect that. Great job to everyone at the Prescott uhaul.
It says to to others why I hate this place. Hate is a strong word.
Costumer service with a phone call would of changed everything. Even if they told me sorry we could not get the part.
I ordered a part from them Tuesday they told me it would be rushed ordered and be in no later than Friday. Amazon told me it be here with in 2 shipping days.
So I'd rather not feel hate for this place.
In fact I will not want to deal any of my business with U-haul after been treated so unprofessional in my life by these folks.
I just wish they followed threw. Obviously they had no idea what this meant to me since I am leaving the area.
I do feel very disappointed with the people and place they all work in.
Dropped a trailer here after a one way rental from the East Coast. Needless to say I was tried and irritable, and the place was busy. That said the agent was friendly, accessed the rental on his phone, unhooked everything for me, and emailed a return receipt...all in about 5 minutes. Very professional operation unlike like some uhaul places I've been to. Highly recommended.
They were acting a bit hyper and possibly on something.
I have always had good dealings with uhaul in my past in all the different states I've ever dealt with.
They have rolls of 20 inch wide plastic Wrap and I suggest to anyone moving to use as much of this as possible because it sure makes your job easier and they have plenty of it
Very professional and helpful. Best experience I've ever had with U-Haul in my 64 years!
__ told me I would be called and kept informed as to when it came in. Guess how many calls I got? 0. Not one. I took time to speak to him personally Friday after noon. He told me they would call. No call. Before I called and spoke to a gal on the phone that as rude both times. When I talked to __ another employee from behind the counter spoke up and asked. Who did I speak to? I told them a rude woman. His reply was " We don't have women working here" and smiled while looking at the others.
I hope u-haul reads this because I'm leaving this same review on many apps including U-haul main web page.
U Haul Moving Storage Of Prescott is a US Moving Company based in Prescott, Arizona. U Haul Moving Storage Of Prescott is located at 2122 AZ-69, Prescott, AZ 86301, USA.
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