We received a fair deal at Mattress Firm. We could have gotten a lower price at a discount/wholesale type place, but the service with Mattress Firm is worth the extra. Our mattress arrived with some blemishes that we did not notice on first deliverly, but once advised our sales rep, David, immediately replaced it for us. David was excellent to deal with throughout. Certainly the 120 day return guarantee is also worth paying a bit extra, ie buy a mattress and if you are not satisfied exchange it for something else. The selection today is daunting, and having expert advice from a rep like Dave was invaluable, particularly with the 120 day guarantee. The delivery workers were also very professional, putting on plastic covers over their shoes before entering your house, and a matt in your doorway to protect against damaging the mattress. It also comes wrapped in plastic until it is inside your house. Not to mention free delivery to our remote location. We highly recommend the Prescott East Mattress Firm.
Not helpful, if you are not looking for a high-end mattress, the assistance and customer service takes a sudden dive.
Mattress Firm Prescott East is a US Lodging based in Prescott, Arizona. Mattress Firm Prescott East is located at 256 N Lee Blvd, Prescott, AZ 86303, USA.
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